Terms & Conditions


Last updated: September 7, 2025

These are the terms and conditions on which we supply our products to you. Please read these terms carefully before ordering. By placing an order, you agree to these terms. We may update them at any time by posting a new version on our website. The terms posted at the time you place your order will govern that purchase.

 

1. Who we are and how to contact us

1.1 Who we are. We are JND Services, LLC, DBA iRARE Activewear, a company registered in California with company number 202251313862.
 Business mailing address:
 785 Oak Grove Rd, Ste E2 #1194, Concord, CA 94518, USA.

1.2 How to contact us. For general support, contact us at support@irareactivewear.com.

1.3 How we may contact you. We will use the email address you provide in your order to contact you.

 

2. Placing an order

2.1 How to order. Orders are placed through our website. Please check your order details carefully (products, sizes, shipping address) before completing checkout.

2.2 Acceptance of your order. Your order is an offer to purchase. We confirm acceptance when we email you to confirm dispatch of your product(s). At that point, a binding contract is formed.

2.3 Restrictions. You must be at least 18 years old to place an order, or have the involvement of a parent or guardian. You must also be authorized to use the payment method you provide.

 

3. Our rights to cancel

3.1 If we cannot fulfill your order. If an item is out of stock, mispriced, or cannot be shipped to your destination, we will notify you and not charge you.

3.2 Unusual activity. We may cancel orders that appear fraudulent or intended for resale. If you believe we made a mistake, contact support@irareactivewear.com.

3.3 Suspension. We may suspend supply temporarily to deal with technical problems, updates, or changes in law.

 

4. Our products

4.1 What we sell. We provide activewear and accessories.

4.2 Product descriptions. Images and colors shown online are illustrative only. We cannot guarantee your device displays colors exactly.

 

5. Delivery

5.1 Where we ship. We currently ship to most countries, with some exceptions. See our Shipping Policy.

5.2 Delivery costs. Delivery charges are shown at checkout and detailed in our Shipping Policy.

5.3 Customs and duties. You are responsible for any customs or import fees outside the U.S.

5.4 Timings. Delivery times depend on the shipping method chosen. See Shipping Policy.

5.5 Delays. We are not responsible for delays outside our control (e.g. courier issues, weather). If a substantial delay occurs, you may cancel for a refund.

5.6 Missed delivery. If you are not available at delivery, the courier will notify you about how to rearrange.

 

6. Your rights to end the contract

6.1 Your rights. You may end your contract with us if we fail to deliver as promised, if products are faulty, or if you change your mind within our return window.

6.2 Faulty or misdescribed goods. You are entitled to a replacement or refund if items are defective or not as described.

6.3 Change of mind. We offer a 30-day return window (instead of the standard 14 days). See our Refund Policy. Items must be unused, in original condition, and not excluded from return (e.g. underwear, opened bottles/shakers, customized products).

 

7. Returns and refunds

7.1 How to return. To return a product, follow the instructions in our Refund Policy or email returns@irareactivewear.com with your order number and details.

7.2 Refunds. Refunds will be issued to your original payment method within 14 days of us receiving the returned item. Delivery fees may not be refunded unless the item is faulty.

 

8. Our rights to end the contract

8.1 We may cancel your order if you fail to provide necessary information (e.g. delivery address) or refuse delivery.

8.2 We will refund any payments made for undelivered products.

 

9. Price and payment

9.1 Prices. Prices are shown on our website at checkout (exclusive of taxes unless otherwise stated).

9.2 Taxes. If tax rates change after your order, we will adjust accordingly unless you have already paid in full.

9.3 Payment methods. We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. Charges are made when products are dispatched.

9.4 Errors. If a pricing error is obvious and could reasonably have been recognized, we may cancel the order and refund you.

 

10. Discount codes

Discount codes are valid only as stated in the promotion. They:

  • Apply only within the time period specified.
  • Cannot be combined with other offers.
  • Cannot be applied to delivery charges.
  • Are non-transferable and have no cash value.

See the specific offer for full terms.

 

11. Our responsibility for loss or damage

11.1 We are responsible for foreseeable loss or damage caused by our breach of contract or negligence.

11.2 We do not limit liability for death, injury, fraud, or your legal rights regarding defective products.

11.3 We are not liable for business losses; our products are for consumer use only.

 

12. Personal information

We will use your personal information only as described in our Privacy Policy.

 

13. Other important terms

13.1 Transfer. We may transfer our rights under these terms to another organization. You may not transfer your rights without our written consent.

13.2 Third-party rights. No one else has rights under this contract.

13.3 Changes. We may update these terms at any time. Please check before ordering.

13.4 Severability. If part of this contract is found unlawful, the rest remains in effect.

13.5 Enforcement. Even if we delay enforcing these terms, we can enforce them later.

13.6 Governing law. These terms are governed by the laws of the State of California, United States. You agree that any disputes will be resolved in California courts.

Customer Information

How to Measure for Women's Tops

For accurate sizing, follow these key measurements:

  • Chest – Measure around the fullest part of your chest, placing the tape 1" (2.5cm) below your underarms
  • Waist – Measure around the narrowest part of your natural waistline
  • Hips – Measure around the fullest part of your hips

Compare your measurements to our detailed size chart to select your perfect fit.

TOPS SIZE CHART

SIZE CHEST WAIST HIP
XXS 31.5" / 80cm 24" / 61cm 35.5" / 90cm
XS 33.5" / 85cm 26" / 66cm 37.5" / 95cm
S 35.5" / 90cm 28" / 71cm 39.5" / 100cm
M 37.5" / 95cm 30" / 76cm 41.5" / 105cm
L 39.5" / 100cm 32" / 81cm 43.5" / 110cm
XL 41.5" / 105cm 34" / 86cm 45.5" / 115cm
XXL 43.5" / 110cm 36" / 91cm 47.5" / 120cm

How to Measure for Sports Bras

For the perfect fit, take these two key measurements:

  • Bust – Measure around the fullest part of your bust, keeping the tape level and snug (but not tight) against your back. This determines your cup size.
  • Under Bust – Measure firmly around your ribcage directly beneath your bust. Lift your breasts slightly to ensure the tape isn't touching breast tissue. This determines your band size.

Pro tip: Wear your everyday bra when measuring for the most accurate results.

SPORTS BRA SIZE CHART

UNDER BUST SIZE BUST 33"-34"
(84-87cm)		 BUST 35"-36"
(89-92cm)		 BUST 37"-38"
(94-97cm)		 BUST 39"-40"
(99-102cm)		 BUST 41"-42"
(104-107cm)		 BUST 43"-44"
(109-112cm)
27"-28" (68-72cm) XS S M L XL XXL
29"-30" (73-77cm) XS S M L XL XXL
31"-32" (78-82cm) S S M L XL XXL
33"-34" (83-87cm) S M M L XL XXL
35"-36" (88-92cm) - M L L XL XXL
37"-38" (93-97cm) - - - XL XL XXL

How to Measure for Women's Bottoms

For accurate sizing, follow these key measurements:

  • Waist – Measure around the narrowest part of your natural waistline
  • Hips – Measure around the fullest part of your hips
  • Inside Leg – Measure vertically along your inner leg from crotch to ankle

Compare your measurements to our detailed size chart to select your perfect fit.

BOTTOMS SIZE CHART

SIZE WAIST HIP INSIDE LEG
XXS 24" / 61cm 35.5" / 90cm 30.5" / 77.5cm
XS 26" / 66cm 37.5" / 95cm 30.5" / 77.5cm
S 28" / 71cm 39.5" / 100cm 30.5" / 77.5cm
M 30" / 76cm 41.5" / 105cm 30.5" / 77.5cm
L 32" / 81cm 43.5" / 110cm 30.5" / 77.5cm
XL 34" / 86cm 45.5" / 115cm 30.5" / 77.5cm
XXL 36" / 91cm 47.5" / 120cm 30.5" / 77.5cm

Socks Size Chart

SIZE WOMEN'S SHOE SIZE MEN'S SHOE SIZE
Small 6 - 8 4 - 6
Medium 8 - 10 7 - 9
Large 11 - 13 10 - 13

How to Measure for Men's Tops

For accurate sizing, follow these key measurements:

  • Chest – Measure around the fullest part of your chest, placing the tape 1" (2.5cm) below your underarms
  • Waist – Measure around the narrowest part of your natural waistline
  • Hips – Measure around the fullest part of your hips

Compare your measurements to our detailed size chart to select your perfect fit.

MENSWEAR TOPS SIZE CHART

SIZE CHEST WAIST HIP
XS 37" / 94cm 29.5" / 75cm 36.5" / 93cm
S 39" / 99cm 31.5" / 80cm 38.5" / 98cm
M 41" / 104cm 33.5" / 85cm 40.5" / 103cm
L 43" / 109cm 35.5" / 90cm 42.5" / 108cm
XL 45" / 114cm 37.5" / 95cm 44.5" / 113cm
XXL 47" / 119cm 39.5" / 100cm 46.5" / 118cm

How to Measure for Men's Bottoms

For accurate sizing, follow these key measurements:

  • Waist – Measure around the narrowest part of your natural waistline
  • Hips – Measure around the fullest part of your hips
  • Inside Leg – Measure vertically along your inner leg from crotch to ankle

Compare your measurements to our detailed size chart to select your perfect fit.

MENSWEAR BOTTOMS SIZE CHART

SIZE WAIST HIP INSIDE LEG
XS 29.5" / 75cm 36.5" / 93cm 32" / 82cm
S 31.5" / 80cm 38.5" / 98cm 32" / 82cm
M 33.5" / 85cm 40.5" / 103cm 32" / 82cm
L 35.5" / 90cm 42.5" / 108cm 32" / 82cm
XL 37.5" / 95cm 44.5" / 113cm 32" / 82cm
XXL 39.5" / 100cm 46.5" / 118cm 32" / 82cm

Socks Size Chart

SIZE WOMEN'S SHOE SIZE MEN'S SHOE SIZE
Small 6 - 8 4 - 6
Medium 8 - 10 7 - 9
Large 11 - 13 10 - 13

Click on each question below to reveal the answer.

What are the benefits of creating an account with iRARE?

By creating an account with iRARE, you gain access to a range of benefits that enhance your shopping experience. You can easily access your account details and order history, making it convenient to track your purchases and manage your information. In addition, having an account allows you to start a return effortlessly, streamlining the process for any items that may not meet your expectations. Furthermore, you can edit your saved addresses, enabling faster and more efficient checkouts for future purchases. Overall, creating an account with iRARE provides you with the convenience and control to make your online shopping experience as seamless as possible.

How do I create an account on iRARE's online store?
  1. Hit the 'My Account' button
  2. Select the 'Create An Account' link
  3. Fill in the relevant fields and click 'Create Account'

You can then sign into your account under the My Account section anytime to see your account details, order history and much more.

Please note: Placing an order doesn't automatically create an account, so be sure to follow these steps to enjoy the full benefits of your iRARE account.

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What is iRARE's return policy?

At iRARE, we understand that sometimes a purchase may not be the perfect fit, so we offer a hassle-free return policy for our customers. If you are not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund. The item(s) must be unworn, unwashed, and in their original condition with all tags attached. Please note that final sale items, such as clearance, promotional items, and water bottles are not eligible for return. To initiate a return, simply contact our customer service team for a prepaid return label. Once we receive your return, we will process your refund within 5-10 business days. Thank you for choosing iRARE for your online activewear needs. To learn more visit our RETURN POLICY PAGE.

How can I set up a return for my online purchase from iRARE?

Simply email us at irare.info@gmail.com with the order ID number and your reason for the return. Our team will then assist you in processing the return. Please note that all returns must be initiated within 30 days of the purchase date and the item must be in its original, unworn condition with tags attached for a full refund. Thank you for shopping with iRARE, and we strive to ensure a seamless return process for all our customers.

How can I check the status of my return with iRARE?

It is important to note that we are processing returns within 5-10 business days once your return is received. If you still need support or have any inquiries regarding your return, please send us an email at irare.info@gmail.com. In your email, kindly provide us with your return ID or order ID, full name, email address, country of residence, and the item(s) that were returned. This will enable us to assist you in a timely manner and provide you with the necessary updates on your return. Thank you for choosing iRARE—we are committed to ensuring your satisfaction with our products and services.

How long will it take for my refund to be credited back to my original method of payment?

Once your return is processed, your funds will be credited back to your original method of payment. You can expect to see this reflected on your statement within 10 - 15 business days. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next billing cycle. At iRARE, we strive to ensure a smooth and timely refund process for our customers, and we appreciate your patience and understanding during this time.

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How can I track my order from iRARE's?

Once your order is placed, you will receive a confirmation email. This will be followed by a second email containing your tracking information once your order has been shipped. You can use the provided tracking information to monitor the status and progress of your delivery. In the unlikely event that you don't receive your order after the stated delivery timeframe, or if there are any issues with your delivery, please contact our customer service team at irare.info@gmail.com. We are committed to ensuring a positive shopping experience and will work to resolve any delivery-related issues promptly.

Are there any restrictions on shipping locations for iRARE?

Yes, currently we do not ship to the following places: Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia. We apologize for any inconvenience this may cause and are constantly evaluating our shipping options to better serve our customers. Thank you for your understanding.

Will I have to pay Customs Duty on products purchased from iRARE?

If you are purchasing products from iRARE and they are being imported into a different country or customs territory, you may be subject to Customs Duty. Customs Duty is a charge applied by the local customs authority of the importing country. It is your responsibility to pay this fee to the relevant authorities. The amount of Customs Duty payable can vary depending on the country and the type of goods being imported. It's important to be aware of your country's specific Customs Duty regulations before making a purchase from iRARE. Checking with your local customs authority or consulting with iRARE's customer service team can help you understand and prepare for any potential Customs Duty charges.